Privacy Policy

Effective Date: 01/01/2025

Last Updated: 10/14/2025

Company Name: True You by Lacefit

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1. Introduction

Welcome to www.true out.com (“we,” “our,” “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our online sobriety coaching services, including fitness and educational mindset modules (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy.

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2. Information We Collect

We collect information that helps us deliver and improve our Services. The types of information we collect include:

A. Information You Provide

• Account Details: Name, email address, phone number, and password.

• Profile and Coaching Data: Information you provide for sobriety, fitness, and mindset tracking or assessment (e.g., goals, progress notes, and preferences).

• Payment Information: Billing address and payment details (processed by secure third-party payment processors; we do not store full payment data).

• Communications: When you contact us via email, chat, or feedback forms.

B. Information Automatically Collected

• Device and Usage Data: IP address, browser type, operating system, referring URLs, and activity on the site.

• Cookies and Analytics: We use cookies, web beacons, and similar tools to analyze usage and improve user experience. You can manage cookies in your browser settings.

C. Sensitive Information

Our coaching programs may involve information about health habits, sobriety progress, or fitness level that you voluntarily share. We treat such information as confidential and do not disclose it without your consent, except as required by law.

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3. How We Use Your Information

We use your information to:

• Deliver, personalize, and improve the Services.

• Process payments and maintain your account.

• Communicate with you about updates, reminders, and support.

• Provide educational materials, fitness guidance, and mindset resources.

• Analyze site performance and enhance functionality.

• Comply with legal and regulatory obligations.

We do not sell your personal information.

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4. How We Share Information

We may share your information in limited situations:

• Service Providers: Trusted third parties that perform services on our behalf, such as payment processing, email delivery, and analytics.

• Legal Requirements: When required by law, subpoena, or to protect our rights and property.

• Business Transfers: In connection with a merger, acquisition, or sale of company assets.

• With Your Consent: When you explicitly authorize sharing, such as publishing testimonials.

All third-party partners are bound by confidentiality and data protection agreements.

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5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain user sessions.

• Remember preferences.

• Analyze website traffic and engagement.

You can disable or delete cookies through your browser settings. However, this may impact your ability to use certain features of our Services.

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6. Data Security

We use administrative, technical, and physical safeguards to protect your personal information from unauthorized access or disclosure. This includes SSL encryption, secure servers, and restricted employee access.

While we strive to protect your information, no online transmission is 100% secure.

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7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

You may request deletion of your data by contacting us at [Privacy Email].

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8. Your Privacy Rights (U.S. Residents)

Depending on your state of residence (e.g., California, Virginia, Colorado), you may have certain privacy rights, including:

• The right to know what personal data we collect and how it’s used.

• The right to request access or deletion of your information.

• The right to opt out of data sharing for advertising purposes.

• The right to non-discrimination for exercising privacy rights.

To exercise these rights, contact us at [Privacy Email]. We will verify your request before processing it.

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9. Children’s Privacy

Our Services are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately.

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10. Third-Party Links and Services

Our website may contain links to external websites or integrations (e.g., payment portals, video conferencing, or content platforms). We are not responsible for the privacy practices of third parties. Please review their privacy policies before engaging with them.

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11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

The updated version will be posted on this page with the revised “Effective Date.”

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12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

True You by Lacefit

Email: lacyseim@gmail.com

Website: www.trueyoufit.com